Play Fortuna Review

Play Fortuna is a licensed online gambling operation that offers a wide range of games and supports various payment methods. Its website alone should already be a good indication of the kind of online casinos. It’s definitely not one of the inferior ones that promote themselves as leading online casinos without anything to show as proof.

Play Fortuna has the makings of a top online gambling destination. It guarantees the security of its players, offers a good range of options for playing, has an intuitive website design and account dashboard, and even provides a full range of player support channels. It’s just a letdown that it does not accept players from the United States and some other parts of the world (more of this later). This online casino is also mobile friendly.

A huge chunk of the players on Play Fortuna are Russians or Russian-speaking. You may notice the “Russian feel” as you try using the live chat tool and explore more of the site. Don’t hesitate to consider this as one of your options, though, even if you  are not Russian, as this online casino has a lot to offer. Read more of our Play Fortuna review to help you decide if signing up with this site is worth it. Also, use our review to get the most important details you need to know about Play Fortuna and to get you acquainted with its quirks and distinguishing features.

Account Registration

Registering for an account with Play Fortuna is a short and simple process. Once you complete the form and click on the Sign Up button, you will automatically be logged in to your account. Only basic information are required for signing up namely, the username, password, email address, and the currency to use. The “login” field, by the way, is actually where you enter your preferred username. There’s no email confirmation required although you will still get an email to confirm the creation of your account. We were able complete our sign-up process in around 10 seconds.

The Account Dashboard

The account dashboard enables the editing or adding of a few account details such as the password, some part of the address, gender, and phone number. It also features its own messaging system. You can send messages to Play Fortuna from within the site and read the response also right within the site. There’s no need to access your personal email account.

Most details you entered for your account during the registration process can no longer be modified. If you entered incorrect details, be sure to contact Play Fortuna to have them corrected. Otherwise, you may encounter a problem in the future. Wrong account details or blatant misrepresentations  could be grounds for the cancellation of your account and all of the earnings you made with it.

What Can Be Played on Play Fortuna?

If you go to the Games page of Play Fortuna, by default, all of the available games (the thumbnails) are presented. That’s why you may experience your browser experiencing some hiccups. We actually encountered a few short freezes, although we can’t attribute these entirely to Play Fortuna’s game gallery, since we also loaded several tabs of Play Fortuna pages and other third party sites to help us with our Play Fortuna review.

Games that are not supposed to be accessible to players in certain regions are still presented on the game gallery although they can’t be clicked. We thought it would have been better if these games were just not included in the game gallery since they are only adding to the page load and are likely contributing to the difficulty of showing the available games in the site. However, we realized we couldn’t have been able to do a proper count of all games (including those not available to our region) if these were not shown.

Anyway, Play Fortuna has a total of 463 games. Just like in most other online casinos, slot games have the most number in the collection, at 348. There are 33 card games available. For those who are looking for roulette games, there are 10 to choose from, which include a multi-wheel roulette, American Roulette, European Roulette, and Spingo. Video poker games are also available; there are 22 of them. There are 43 lottery games on the site. Also, there are 7 live games available. These are Live Baccarat, Live Hold’Em, Live Blackjack, Playboy Baccarat Live, Playboy MPBlackjack Live, Playboy Roulette Live, and Rolette Live.

Again, we have to take note of the little issues we encountered in navigating the games for this Play Fortuna review. It’s a little confusing that every time we click on a game category on the top menu, it’s the “Live Games” that keeps getting highlighted. It’s as if nothing changes on the page. Also, game loading time is far from being one of the best we have encountered.

All of the games have their respective Demo versions so players can try them out first without having to spend real money yet. Game details and screenshots are also presented so you can have something to read while waiting for the games to load. Information on free spins, minimum and maximum bets, and maximum payouts are provided on the respective game pages.

Game Software and Fairness Provability

Play Fortuna features games from Microgaming, SGS Universal, and Netent. Microgaming is one of the most popular software and game suppliers to online casinos. It provides games for 7 Sultants Casino,12Bet Casino, 32 Red Casino, 777 Casino, 888 Casino, BitStarz, Golden Tiger Casino and several other popular gambling sites. Netent, on the other hand, supplies games to popular sites like Atlantic Casino, best Casino, and Bling City Casino.

Unfortunately, the games on the site are not provably fair, although Play Fortuna asserts that it observes the policy of a fair game.

Play Fortuna Has a Browser Plugin

In the middle part of 2012, the Russian government started restricting access to gambling and gambling-themed websites. In response to this, Play Fortuna introduced a plug-in for browsers. This plug-in makes it possible to circumvent restrictions by automatically detecting the available mirror of Play Fortuna and directing players to it. This does not only work for Russian players, though. The plug-in enables players from all parts of the world to play on Play Fortuna.

Play Fortuna asserts that this plug-in is safe. It is listed on the official add-on/extension/plugin websites of the Firefox and Opera but not on Chrome. There are different versions for Mozilla Firefox, Google Chrome, and Opera. The plug-in, by the way, has a different name. It’s called Cas24Play Ban Evasion.

Play Fortuna Is Mobile Friendly

Play Fortuna, fortunately, has a mobile-friendly website that makes up for the lack of dedicated mobile apps for playing. It’s a very simple mobile site presentation that readily shows all of the games available.

Currencies Used and Payment Methods

Play Fortuna primarily uses US dollars (USD), euros (EUR), and Russian Ruble (RUB) although it accepts several other fiat currencies and bitcoins.

Deposits can be made through Visa and MasterCard credit and debit cards, Maestro, SMS,  DotPay, Qiwi, Yandex Money,n Interkassa, PayAnyway, Neteller, Perfect Money, Privat24, Skrill, Liqpay, OKPay, and Payeer. Play Fortuna has an excellent presentation of the details you need to know about the different deposit methods so we suggest you visit the site (the Cashier page) to view these information.

For withdrawals, there are only 4 options available. These are Visa and MasterCard debit and credit cards, bitcoin, Skrill, and Neteller. Again, Play Fortuna has an excellent presentation of the withdrawal details. The information you need to do withdrawals are provided right within the same interface through which you will be making the withdrawal. We wish all other online casinos emulate this kind of setup. Even the bitcoin withdrawal process looks very simple.

Play Fortuna Bonuses, Promotions, and VIP Program

There are numerous bonuses and promotions on Play Fortuna. They are summarized below:

• Up to 50 Free Spins in the designated “Game of the Week”
• 100% Welcome Bonus (First Deposit Bonus) of up to 500 USD. Wagering requirement: 45x.
• Up to 30% Daily Deposit Bonus. Minimum deposit required: 10 USD. Wagering requirement: 45x.
• 100% SMS Deposit Bonus. Minimum: 1 USD. No maximum amount mentioned. Wagering requirement: 45x.
• Bonus point system wherein 1000 points can be redeemed for 1 USD. 1 point is earned for every dollar wagered on Play Fortuna.
• VIP program that reduces the wagering requirements for bonuses and provides other benefits.

The VIP program has four account categories: Silver, Gold, VIP, and Platinum. Silver accounts get an additional 5% of their point accrual. This means that their 1 USD can get an equivalent bonus point of 1.05 instead of the usual 1 point. For Gold, VIP, and Platinum accounts, the additional percent point accruals are 10%, 15%, and 20% respectively.

There are other seasonal bonuses being offered so drop by the Bonuses page of Play Fortuna to learn about these non-regular bonuses.

Play Fortuna Player Support

Players will surely appreciate how easy it is to reach Play Fortuna to ask  questions or clarify things. It offers live chat support that is open to all players  even to those who have not registered for an account yet.

For email support, the addresses to use are [email protected] (technical) and [email protected] (director).

Play Fortuna can also be reached through telephone using the number 7 (812) 309-28-77 as well as through Skype using this handle: Platfortuna.

US Players Not Accepted, Players In Some Countries May Not Access Some of the Games

Unfortunately, Play Fortuna does not accept players from the United States, Germany, Israel, and the Netherlands. The customer support representative we talked to, however, told us that we may use a proxy to log in to account if we are in these countries. We’re not sure how to interpret this. It’s either the support representative was not knowledgeable enough or he was suggesting that we can try to circumventing the restriction by signing up for an account using a proxy. From what we can gather from Play Fortuna’s Terms and Conditions, though, it will be a violation if you are from a restricted country, the US in particular, and you still try to create an account and play with it.

Moreover, we also have to mention in this Play Fortuna review that there are some countries that are not granted access to the games from Microgaming. These countries are the United States, United Kingdom, Denmark, Belgium, France, Singapore, Italy, Spain, and South Africa. There are also partial restrictions on Turkey, Israel, Iran, Cuba, Burma, Sudan, Syria, Libya, and North Korea. If you are are unable to access certain games, try reloading them. If you still can’t gain access, that means there is a restriction imposed on your country.

To serve non-English speakers, the Play Fortuna website can be viewed in other languages. The languages available as of the time we did this Play Fortuna review are as follows: Russian, Danish, German, Spanish, French, Italian, Polish, Portuguese, Norwegian, Swedish, and Chinese.

Play Fortuna License, Regulation, and Security

Play Fortuna is owned and operated by Netglobe Services Ltd, a Cyprus-based company with the following registered address: 135 Arch. Makariou III Avenue, Emelle Building, 4th Floor, Limassol, 3021, Cyprus. The website of Play Fortuna explicitly and proudly shows its license information. It operates under license # 1668/JAZ issued by Curacao eGaming. The site is authorized to conduct online gaming operations and is also regulated by the government of Curacao.

Moreover, Play Fortuna has a certification of compliance from Payment Card Industry Data Security Standard (PCI DSS). This certification guarantees the safe and proper handling of credit card details. In a way, it vouches for the security of Play Fortuna’s financial transactions, although it does not cover all of the payment methods supported by Play Fortuna.

Familiarize Yourself with Play Fortuna through the Following Pages

Before you even consider signing up for an account with Play Fortuna, it is important to read the site’s Terms and Conditions, especially the part on the general requirements. If you have questions, consider consulting the FAQ page first before contacting customer support. Also drop by the site’s Privacy Policy and information about its the Play Fortuna license. For updates about the site, there’s page you can turn to.

Pros and Cons

Pros

• Extensive variety of games to play
• Full range of player support including a responsive live chat available 24/7
• Mobile-friendly
• Demo versions of games available
• Bonus points system and VIP perks

Cons

• Complete anonymity not guaranteed. Play Fortuna reserves the right to verify the identity of its players especially when large withdrawals are involved.
• Players from the United States are not allowed.
• This: “Casino administration reserves the right at any moment to limit a player from receiving points without explaining the reasons.”