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Bitcoincasino.us Review

Bitcoincasino.us likes to imply that it is “the most trusted bitcoin casino of the USA.” It claims to offer high quality games, fast payouts, and dedicated customer service. It features provably fair games and guarantees total anonymity for its players. To make sure players get the best experience, Bitcoincasino.us also provides 24/7 customer support.

Bitcoincasino.us likes to imply that it is “the most trusted bitcoin casino of the USA.” It claims to offer high quality games, fast payouts, and dedicated customer service. It features provably fair games and guarantees total anonymity for its players. To make sure players get the best experience, Bitcoincasino.us also provides 24/7 customer support. A promising online casino that accepts bitcoins, Bitcoincasino.us offers a wide variety of games along with enticing bonuses and promotions. Signing up for an account is a quick and simple process. Additionally, it is a mobile-friendly online casino that does not have country restrictions. Players can…

Bitcoincasino.us Ratings

Trust - 94%
Quality - 93%
Promotions - 97%
Games Diversity - 92%
Support - 96%

94%

Top Rated!

User Rating: 1.93 ( 23 votes)

A promising online casino that accepts bitcoins, Bitcoincasino.us offers a wide variety of games along with enticing bonuses and promotions. Signing up for an account is a quick and simple process. Additionally, it is a mobile-friendly online casino that does not have country restrictions. Players can also choose to remain anonymous with their winnings remaining untraceable unless Bitcoincasino.us decides to ask for an identity verification (more on this later). There’s also an affiliate program to allow players to earn more bitcoins as they refer new players to the site.

Account Registration

As mentioned, geting a Bitcoincasino.us account is a quick and easy process. Just click on the Sign Up button and fill out the short registration form. The registration form only requires minimal details (email address, password, and nickname). After you submit the completed form, an email will be sent to you containing a link for confirming your email so you can finally proceed to accessing your account. You will be automatically logged in as you click on the confirmation link. All in all, the process shouldn’t take longer than 15 seconds.

Bitcoincasino.us User Interface and Site Languages

The Bitcoincasino.us user interface or dashboard is familiar, intuitive and relatively feature-rich.  You have to click on your username/email address on the top part of the site to display the following options: My Account, Bonuses, My Bets, and History. Of course these are already self-explanatory. Clicking on any of them will take you to the My Account interface or your account dashboard.

The account dashboard is well laid out. Everything you would probably want to access has a link on the main Settings/Profile page. To the left, you will find the tabs for tracking your transaction history, bonuses,  and affiliate program earnings. You can also add or modify details in your profile information. You can add your full name, first name, last name (appears redundant), date of birth, gender, country, city, address, postal code, mobile phone number, telephone number, timezone, and currency. Of course, you can also change your password. There is no option to enable two-factor authentication.

Additionally, there’s the option for setting gambling limits.  Under the Gambling Limits tab, you can set limits for losses and wagers. You can also enable a cooling off period for 1 week, 1 month, 3 months, or 6 months. Under a Cooling Off Period, you will be blocked from making deposits to your account and receiving promotional offers from Bitcoincasino.us. Also, there’s the option to set a Self Exclusion period. This is essentially a period that locks you out from your account. You can set in either 6-month, 9-month, or 12-month durations. Both the Cooling Off and Self exclusion periods are applied immediately. The difference is that with the cooling off period, you can ask to have your account reactivated and get your request approved within 7 days. With the Self-Exclusion period, there is no way to reactivate your account unless the Self-Exclusion period lapses.

As an online casino that aims to serve players in different parts of the world, the Bitcoincasino.us website comes with a language translation toggle. It’s actually just a Google Translate widget so you can’t really expect anything much from it. It’s not a proper localization of the website’s content so there will be a lot of mistranslations. We can’t recommend using it.

Bitcoincasino.us Games

A collection of more than 350 games are available on Bitcoincasino.us. When we did a manual count, we found a total of 356 games, which can be summarized as follows:

  • As usual, the Slots category had the most number of games, around 250 of them.
  • The Card Games category had 67 games. The count here includes the other card games listed below.
  • There were 8 games under the Roulette category including American Roulette, European Roulette, french Roulette, Zoom Roulette, and Common Draw Roulette.
  • The Blackjack category had 14 games.
  • The Poker category had 33 games including Caribbean Poker, Let It Ride, Texas Hold’em, 3 Card Rummy, Jacks or Better, Oasis Poker, Joker Poker, Double Bonus Poker, All American Video Poker, Casino Hold’em, Bonus Deuces, and Bonus Poker.
  • There were 2 lottery games (Live Keno and Bet On Numbers) and 1 game under the Craps category.
  • Lastly, we found 19 live dealer games on the site. These include live roulette, live blackjack, live sic-bo dice, and live baccarat games.

The games look good. Most games come with high quality graphics although you have the option to reduce the graphics quality of the games if you are on a slow internet connection. There’s also nothing to complain about the loading time. Loading the game collections may slow down your browser but it’s not so bad that it will lead to a browser crash.

There’s a search button on the upper right corner of the game collections but it’s not really that useful. It’s only good if you already memorized the game titles you want to play. It does not do searches based on categories. For example, if you search for slots games, this search facility only returns one result when in fact there are more than 200 slots games on the site. It’s better to just go over the different categories of games and take your pick from the lists/thumbnails.

Bitcoincasino.us Software and Game Fairness

The games on Bitcoincasino.us are claimed to be provably fair, as indicated on the About Us page. The site guarantees that game results are not being altered to anyone’s favor or disfavor. The site also has a page dedicated to discussing the concept of provably fair games, which mentions that there is a widget on the site that can be used for testing the fairness of the game results. However, we couldn’t find a provably fair testing widget on the site or the games. It appears it’s not ready yet at the time we did this review and will most likely be ready soon so for this review, we can consider Bitcoincasino.us as one of online bitcoin casinos that provide provably fair games. Besides, Bitcoincasino.us’s collection of games are from SoftSwiss, Endorphina, and BetSoft. These are some of the most reputable names in online games so we don’t see any reason to doubt their fairness.

Bitcoincasino.us Is Mobile-Friendly

Bitcoincasino.us has a mobile-friendly website. The layout and content automatically adjusts to the display size of the device used.  Google’s mobile-friendliness test gives it an excellent rating of 98/100. However, its mobile speed rating is only 65/100, which is not really bad but also not excellent. Going over the site through a mobile device isn’t really going to be a hassle except if you use a low-spec device with less than 1 GB of RAM and an inferior processor.

Currencies Accepted, Deposits, and Withdrawals

Bitcoin is the only currency accepted on Bitcoincasino.us. To make a deposit, just click on the orange Deposit button and send bitcoins to the deposit address indicated on the page. You may also make a deposit through Cubits. Minimum deposit amount accepted is 0.01 BTC.

For withdrawals, the process will be through Cubits. Click on the Cashout button so you can proceed to making a withdrawal request by indicating the amount you want to withdraw and your wallet address. The process is instant. You just need to make sure that your requested amount is within the minimum (0.01 BTC) and maximum (10 BTC) limits.

If you plan on enabling a Self-Exclusion period on your account, be sure to have your withdrawals completed first. Otherwise, you will not be able to make withdrawals until the duration of the Self-Exclusion period is completed.

Bonuses, Promotions, Player Rewards, and Affiliate Program

Bitcoincasino.us offers a number of bonuses and promotions. They can be summarized as follows:

  • A total of 5 BTC Welcome Bonus that can be obtained for your first five deposits.
    • 150% First Deposit Bonus of up to 1 BTC
    • 100% Second Deposit Bonus of up to 1 BTC
    • 75% Third Deposit Bonus of up to 1 BTC
    • 50% Fourth Deposit Bonus of up to 1 BTC
    • 25% Fifth Deposit Bonus of up to 1 BTC
  • 30% Everyday Reload Bonus of up to 1 BTC. Bonus code: 30RELOAD
  • 50% Weekend Bonus of up to 1 BTC. Bonus code: 50WEEK
  • Affiliate Program that offers 25% to 45% in commissions plus 5% additional bonus if you can bring others to join the affiliate program.

All bonuses have a wagering or playthrough requirement of 40x of the sum of the deposit and the bonus obtained for the deposit made. Withdrawals will not be withheld pending the completion of the wagering requirements but these withdrawals would forfeit the bonuses and winnings.

At the time this review was written, Bitcoincasino.us’ VIP program was not yet in place. We were made to believe that the site will be implementing a VIP program because this was mentioned in the site’s Terms and Conditions page. However, we failed to find details of this VIP program in any page of the site. There was no information on how to become and progress as a VIP and what perks can be expected along with it.

Country Restrictions

The Bitcoincasino.us website does not indicate a list of restricted countries. In fact, it states in its Affiliate Program page that it accepts players worldwide, including players from the United States.

Policy on Anonymity

On its homepage, Bitcoincasino.us mentions that  it guarantees the total anonymity of its players. However, its Terms and Conditions includes a portion reserving the company’s right to check a player’s identity before processing payouts. Withdrawals may also be withheld while scrutinizing the player’s identity. These contradict the site’s guarantee of total anonymity. It appears anonymity may only apply to players who don’t win or those who don’t win big. Winners of bigger prizes will likely catch the attention of the admins of Bitcoincasino.us, that they’ll likely be subjected to identity verification. Moreover, it would be very unfortunate if these big winners signed up for their accounts using fake personal details. Based on Bitcoincasino’s Terms and Conditions, the use of fake personal details can be considered as grounds for terminating an account and refusing withdrawals.

Still, we are inclined to giving Bitcoincasino.us the benefit of the doubt. We will still consider it as an anonymous bitcoin casino as it does not make it compulsory to have all fields in the Player Profile page filled out. Additionally, it is stated under the Bitcoincasino.us Affiliate page that players are guaranteed “Anonymous Earnings.”

Bitcoincasino.us License, Regulation, and Security

There is nothing mentioned on the Bitcoincasino.us website regarding its license and regulation. There’s also no phone number and official business address indicated. When it comes to security, there’s nothing pertinent discussed on the site. Bitcoincasino.us, however, is using https so that means there’s some form of encryption to prevent snoops from intercepting players’ data. It is the responsibility of players to secure their login details and bitcoin wallets.

While Bitcoincasino.us does not present details about its gaming license and the regulatory body overseeing its operations, it brags of being trusted by popular gambling portals and having been featured on a number of news sites and blogs related to online gambling.

Bitcoincasino.us Player Support

For your questions, complaints, or requests for technical assistance, just head to the Support page of the site to use the email sending form for your concerns. You may also send your message directly via email to this address: [email protected] if your inquiry or concern is not urgent. There supposedly is a live chat support facility on the site but we couldn’t find it while doing this review. Just like the provably fair widget, it is likely to be made available later on. You may also reach Bitcoincasino.us through its official Facebook, Google+, Twitter, and Instagram accounts. The links are on the footer part of the website. Player support is available 24/7. Bitcoincasino.us promises that it will respond to inquiries, complaints, or other concerns within 24 hours.

Pros and Cons

Pros

  • Good collection of games
  • Mobile-friendly site and games
  • 24/7 player support
  • Anonymous earnings (unless Bitcoincasino.us decides to verify your identity)
  • Gambling limits feature (Cooling Off and Self-Exclusion period)
  • Accepts US players

Cons

  • Incomplete website content (Most questions in the FAQ section don’t have answers)
  • Some features are not ready yet (provably fair widget, live chat support facility)
  • No gaming license, telephone number, and business address indicated

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17 comments

  1. This casino is a joke I suggest nobody I mean nobody play here they say they have 24 7 customer support why they say they are dedicated to customer service and will help anybody with any problem right then and there lie they say they have the highest bonuses and you get them immediately or instantly lie this casino is a big ball of Lies I’ve made over thousands of dollars in deposits there and had to fight for my reload bonus every day it was never instant that affects still waiting on one now from days ago you can’t get a hold of support 24/7 they get a hold of you five days after the problem happened so it’s not immediate like they say just beware this casino lies and it’s bogus

    • Bitcoincasino.us Support

      Hello Gail,

      Thank you for your feedback.

      Duplicate accounts cannot claim bonuses automatically, and in general duplicate accounts are not allowed to claim any bonuses, however we did an exception for you Gail.

      We offer a very quickly support by email or live chat but if your sending a massive amount of support tickets you just delay our staff to get back to you.

      And please explain what you mean when you say “lies” and it’s “bogus” ?
      – Our games are provably fair and powered by the most popular gaming software such as Betsoft,Endorphina & more, there is no way for us to manipulate any results.

      If you are just unhappy because you had some bad sessions we can truly understand your frustration.

      You have repeatedly violated our TOS by using duplicate accounts and asking for bonuses, but we did allow you to play and claim the bonuses.

      • Why would you take people money and not pay them you are a scam company !!! You stole 24k from me !!

      • I have concern my cashout it takes too long still pending.and now i read the casino site many comment say this casino is not legit? It scare me makes me worry to made deposit and play again.

  2. I cant withdraw.

  3. No one is ever on live chat, they don’t respond to emails and they leave your cashout pending for hours without contacting you… Their website says “instant deposits and withdrawals” but it has been 12+ hours for me and still waiting.. hopefully it shows up but I’m not sure, they have been ignoring my emails

  4. bitcoincasino.us is the best all around bitcoin casino.
    offerz grdat service and best game selection.
    overall a true gem

    • The casino won’t let me withdrawl my winnings I contorted costumer service they said they will resolve the issue it’s been almost 5 says I can make deposits but not withdrawals I need the casino to resolve this issue

  5. Made a deposit and could not play the games I liked because I had a bonus . I forfeited the bonus and had no money left, they take part of your real money . Then could not withdraw when I found out how dishonest they were .

  6. This casino is a SCAM ! Do not deposit. They do not process withdrawal and they will close your account without an explanation . Live chat is useless

  7. Very deceitful and most dishonest casino I’ve ever played on. Reps are very rude and emails go unanswered. I’ve been playing on the site a while and just recently been having issues. A few days ago my status points (which were more than 400) just disappeared from my account. I emailed VIP who said no worries, we will put them back on. I’ve checked back every day with multiple reps since then and have emailed everyday since then and I have not gotten any email back. All the reps say they will be reinstated but no one can say when or why they were taken away. This is especially frustrating because the status points were very close to me being next level (free spins reward and other perks) and they determine how much cash back you receive weekly. Since that happens on Monday and my points still aren’t back and it’s been 4 days, I’m sure I will be screwed out of that too. Also last week I had to wait almost 24 hours for a withdraw. Instant.. definitely NOT

  8. deposited several times and did 1 successful withdraw. But when I won on a cashback bonus, complied to the bonus wager and requested a withdraw of 0.125 btc, they disabled my account and didn’t pay out because they say I have multiple accounts, but I don’t. The support is very annoying, they only say it’s not possible to enable my account again and they don’t payout my winnings. Don’t deposit to this scam casino!!!!

  9. Nathaniel Wedgwood

    made an eth deposit it never showed up turns out that the minimum is 0.01eth but casino faild to make this clear on the eth deposit page

  10. I am waiting on my withdrawal now for over 12 hours. Deposited $500 worth of bit coin and in waiting on point .99 btc. No one will respond, live chat keeps telling me that to wait. I Have fully complied with their terms by asking up front before wagering what I could and could not do. If they try and tell me I have duplicate accounts, I am going to wage war. This is $7,000 we are talking about.

    Unacceptable and unfair that they advertise instant payouts when they definitely do not.

    I will be continuing to leave this review at every site I can find until I’m paid!

  11. scam site, do not play here.

  12. Casino will not let me withdraw my winnings.

  13. Bitcoincasino.us owes me $1350 in bitcoin as of today. They have not responded to my emails and as of this morning, I am no longer able to connect to their site. I guess they have deleted my account and blocked access from my computer. They are nothing but a scam.

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